We offer free delivery within Hong Kong
International Shipping a flat rate of 25 USD per order.
Orders are generally delivered within 3-10 working days. We always try our best to deliver the order to you within 3 business days.
There can be the occasional customs or courier delay which may affect your delivery timeframe.
Please allow for 1-2 working days to pick and pack your order.
If you require your order sooner we can arrange a DHL courier at your own cost. Email firstname.lastname@example.org to arrange.
We CANNOT send to PO BOXES, please ensure a street address is supplied.
Once we receive your order, you will receive a confirmation email within 24 hours. You can use this email to track your order and ensure it is headed to the right destination. Please contact us if you do not receive this email at email@example.com
All time-frames given for shipping are a guideline, we are not responsible for this shipping guide and cannot guarantee that the package will arrive in the time allocated. Furthermore, we are not responsible for any property that is lost, damaged or stolen.
Please report to the designated shipping company with your complaints if you come across any of these issues.
ZenvarA can unfortunately not be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs offices if you would like to seek more information regarding taxes and duties.